Site Error / Bug 200 error when uploading images

[Sophie 23,547]

I click the "Click to choose files" below the text box and navigate to a photo. The little uploading box at the bottom appears and I get the usual progress bar but once it is complete I get a pop up with the exclamation point and ok button saying nothing but "-200". The upload box then says "upload failed" I have tried different images with various file sizes. Links still automatically embed fine. 

@Kupar is also reporting the same error but I am unsure how they are uploading files. 

Ps - while I am on the topic, who has access to the upload feature? I think I was asked to help test it but I'm unsure if this is a staff only feature, available to gold members only or if everyone has access to it. Thanks! 

[Sophie 23,547]

After a little digging I have found this, I'm not sure if it will be helpful for you. I don't believe it is related to upload speed. Even with a poor 1 meg upload speed I should have no problem with uploading a 66kb jpeg 

https://invisioncommunity.com/forums/topic/455417-200-error-when-will-this-issue-be-resolved/ 

 

[gldenwetgoose 20,434]

If you can see this then it’s just worked ok for me (small 142kb gif from iPhone photo library, browsing on safari private mode).

As discussed yesterday I have the direct upload button on chat box (gold & mod?)

[Kupar 12,663]

9 minutes ago, Sophie said:

I click the "Click to choose files" below the text box and navigate to a photo. The little uploading box at the bottom appears and I get the usual progress bar but once it is complete I get a pop up with the exclamation point and ok button saying nothing but "-200". The upload box then says "upload failed" I have tried different images with various file sizes. Links still automatically embed fine. 

@Kupar is also reporting the same error but I am unsure how they are uploading files. 

Ps - while I am on the topic, who has access to the upload feature? I think I was asked to help test it but I'm unsure if this is a staff only feature, available to gold members only or if everyone has access to it. Thanks! 

Thanks for raising this @Sophie. I had tried reducing the file size, but it didn't make a difference.

Edited November 15, 2020 by Kupar

[Sophie 23,547]

Interesting... I can upload a png just fine but I haven't succeeded with any jpg I have tried. File type specific? 

[Kupar 12,663]

3 minutes ago, Sophie said:

Interesting... I can upload a png just fine but I haven't succeeded with any jpg I have tried. File type specific? 

Just tried png rather than jpg on my post and yes, that worked

[Admin 14,373]

Indeed, seems to be specifically jpgs. Please let me know if any other issues arise - I'm looking into it. 

[gldenwetgoose 20,434]

20 minutes ago, Admin said:

Indeed, seems to be specifically jpgs. Please let me know if any other issues arise - I'm looking into it. 

I've just done an upload test with various jpgs from 4MB down to a 300KB image and all failed to upload (Safari on iMac).

Same when trying to add an 80KB jpg on my iPhone.

[Admin 14,373]

@gldenwetgoose @Sophie @Kupar @lovestoseepee could one of you please test another jpg upload now? 🙂 

[gldenwetgoose 20,434]

Y

[lovestoseepee 293]

i will test now @Admin

Edited November 15, 2020 by lovestoseepee

[Kupar 12,663]

[gldenwetgoose 20,434]

Seemed to work with no issues (837kB JPG ^)

... and a 4.4MB JPG

[Admin 14,373]

I believe it's resolved, but please tag me here if you notice any errors again in future. Thanks 🙂 

[Kupar 12,663]

2 minutes ago, Admin said:

@gldenwetgoose @Sophie @Kupar @lovestoseepee could one of you please test another jpg upload now? 🙂 

Looks promising. thanks!

[Sophie 23,547]

Who has the ability to use the upload feature, everyone? 

[lovestoseepee 293]

@Sophie it looks like it since @Kupar isn't gold and uploaded a test image.

[Admin 14,373]

1 minute ago, Sophie said:

Who has the ability to use the upload feature, everyone? 

Yep, everyone can upload (that's logged in). For security reasons everyone can only upload gif, jpg and png files though. 

[Kupar 12,663]

Just now, lovestoseepee said:

@Sophie it looks like it since @Kupar isn't gold and uploaded a test image.

This is what I see. I just choose photos and press "submit reply" after the image has uploaded

[gldenwetgoose 20,434]

3 minutes ago, Admin said:

Yep, everyone can upload (that's logged in). For security reasons everyone can only upload gif, jpg and png files though. 

Are we talking about the same thing...   I also understood that everyone could upload a still image or gif to a post. I certainly used to before Gold membership.

Yesterday I noticed a new(?) icon - or at least I'd never seen it before in the live chat box next to the emoji button - which allows me to select an image from my computer to appear in live chat.  Is that new and who has it?

[Admin 14,373]

Ah, the upload in live chat is actually just a feature for moderators right now as it is still in beta mode. Eventually it will likely be rolled out to everyone (obviously only gold members have private live chats, but everyone has the main public live chat). 

Just to make things slightly more confusing though... all members can post images in chat, because if you copy an image URL from another site, it will auto convert it to an image in the chat. However the actual upload button right now is for moderators only. 

 

For extra clarity though I just want to stress that on the actual forum part of the site, all members should be able to upload as many images as they want. So if anyone gets any errors, please report them. 🙂