Tingr16 72 Posted October 17, 2015 Share Posted October 17, 2015 I'm having some issues logging in I have paid the sub fee a while back and it's worked for months but now it just pops up with the log in bit and won't let me go any further I have put in all the right details but it won't even give me the option for I forgot my password to try and change my password in case that's the issue Link to post
Ozabot 63,207 Posted October 17, 2015 Share Posted October 17, 2015 The same boolshit... But there's a message from admin on the top of page: "If you're a member of the video gallery and can't login, please message admin immediately to receive new login information." Guess all will be normal soon Link to post
Admin 14,788 Posted October 17, 2015 Share Posted October 17, 2015 Sorry everyone, but this is a necessary update. As I've said, just message me and your access will be restored promptly. :) Apologies for any inconvenience caused. Link to post
steve25805 126,015 Posted October 28, 2015 Share Posted October 28, 2015 I have no problem accessing the video gallery. But it won't let me upload any more videos. I either get a message telling me that there were errors and please try later, or else it simply says that no video has been uploaded, please try later. I first discovered this problem yesterday. I used the report function provided in the response. But it still appears to exist today. Link to post
Admin 14,788 Posted October 28, 2015 Share Posted October 28, 2015 Thank You, I'll look into it. Edit: The problem is related to the server move, I will try to get it fixed today. Link to post
Admin 14,788 Posted October 30, 2015 Share Posted October 30, 2015 You should be able to upload to the video gallery now. Please give it a try. Link to post
steve25805 126,015 Posted October 30, 2015 Share Posted October 30, 2015 You should be able to upload to the video gallery now. Please give it a try. Working now, thanks. :thumbsup: Link to post
Regulus 5 Posted February 20, 2016 Share Posted February 20, 2016 I'm having a bit of an issue here. I can't remember my password and, despite using the forgot my password option twice, I haven't had a reply from the admin with reset details. Link to post
Admin 14,788 Posted February 20, 2016 Share Posted February 20, 2016 When did you signup? What is your video Gallery username? I don't personally send you the password reset details those are generated by the system. Link to post
Regulus 5 Posted February 20, 2016 Share Posted February 20, 2016 I signed up last year using a discount code. My username is either my email which is [email protected] or Regulus. Link to post
Regulus 5 Posted February 27, 2016 Share Posted February 27, 2016 Any progress? It's been like a week and I've heard nothing from here. Link to post
Admin 14,788 Posted February 29, 2016 Share Posted February 29, 2016 The best way to get a hold of me is via PM or e-mail. Have you checked your junk mail? The e-mail address that you posted is the one that your account is registered under. Link to post
Regulus 5 Posted February 29, 2016 Share Posted February 29, 2016 Nothing in my junk mail. Possible problem your end. Link to post
Admin 14,788 Posted March 1, 2016 Share Posted March 1, 2016 I sent you a PM with your password. FYI, I was able to reset your password by changing the e-mail address associated with your account, using the password reset function, and then changing the e-mail address back to yours. In other words, the e-mail password reset worked. Link to post
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